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Moving from Sprout Studio

What RSC Suite imports from a Sprout Studio account, how the count-for-count reconciliation works, and how to know when it is safe to cancel.

Do not cancel Sprout while any row is short or any image is outstanding. The page says so itself.

What comes across

  • Studios and companies
  • Clients and contacts
  • Jobs, with their dates and values
  • Invoices
  • Invoice line items
  • Payments received
  • Contracts, with their signing state
  • Who signed, when, and from where
  • Bookings and sessions, in the timezone they were booked in
  • Questionnaires and their questions
  • Questionnaire answers your clients gave
  • Delivered galleries
  • The photographs in them

Your original references travel with every record, so a re-run updates what is already there instead of creating a second copy.

How to know it is complete

After importing, RSC shows a count-for-count reconciliation: type your Sprout totals beside each row and it shows the difference. Photographs are counted twice on purpose — how many were listed, and how many have actually been downloaded — because until an image is fetched, RSC holds the reference and not the picture.

Questions

Will anything be left behind?

Every entity listed above is mapped. After an import, RSC shows a count-for-count reconciliation: you type in your Sprout totals and it shows the difference, line by line. Photographs are counted separately from the rest, because an image is listed first and downloaded afterwards — only the downloaded count means the photograph is really here.

What happens if the import runs twice?

Nothing. Every record is matched on its original reference and updated rather than inserted again, so a re-run reads as all-updated and zero-created. That matters most on invoices and payments, where a duplicate would reconcile to a balance that never existed.

What about contracts that were already signed?

They arrive with their signing state and their signatures — who signed, when, and from where. RSC does not fabricate the parts it cannot witness: a signature made in another system carries no RSC intent-to-sign or consent record, and the certificate says so rather than implying RSC watched it happen.

Do bookings keep their times?

Yes, and RSC refuses to guess. Every booking is stored in UTC alongside the timezone it was booked in, so a 2pm shoot still reads as 2pm. A timestamp that arrives without an unambiguous timezone is rejected with an explanation rather than assumed — guessing is how an appointment moves by a few hours and nobody notices until the client does.

When should I cancel my old subscription?

After the reconciliation balances, and not before. The page tells you when a record type is short, and it tells you how many photographs are still outstanding. Keep both subscriptions running until it stops saying so.

This page describes what RSC Suite imports. It makes no claims about any other product — compare it against your own account and decide for yourself.

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